Patio Fever Customer Service is available via on-site chat messages, email, and phone.
Customer Service Business Hours: Monday - Friday, 10 AM - 9 PM EST (excluding holidays).
Do you have a showroom?
No, we do not have a showroom. Our store is 100% online - this allows us to eliminate unnecessary expenses and pass these savings on to you by offering much lower prices compared to any retailers.
Learn more about Patio Fever here: About us
Do you offer any discounts?
Absolutely! We publish promos and discount coupons on our website so make sure to check us out regularly. We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than patiofever.com within six months of your purchase da...
Do you offer trade discounts?
Yes. Details of the program and how to apply can be found here: Trade Membership Program.
Do you price match?
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than patiofever.com within six months of your purchase date, please let us know and we will refund your original payment for the difference.
Check out our Price ...
How can I subscribe to your Emails?
You can subscribe to our emails by following this link.
How do I cancel my order?
You can cancel your order free of charge up to 2 business days after the order was placed and if the order has not been physically shipped.
If your order has been shipped, a standard return procedure applies.
Submit your cancellation request to support firstname.lastname@example.org
Refunds will only ...
What if my order is damaged during shipment?
In the unlikely event that an item you ordered arrives damaged, you may return the item for a replacement or a full refund, as long as you report the issue within 24 hours after delivery of the item. You will not be responsible for the shipping costs to return or replace the item.
To report dama...
What is Patio Fever?
Patio Fever is an online retailer specializing in patio heaters. We provide expert advice and competitive prices on high-quality patio heaters.
Our mission is to help homeowners and businesses find the best outdoor heating solution for their needs.
We fulfill our mission by offering only the be...
What is your return policy?
If you're not satisfied with an item that you purchased from Patio Fever, you can return it within 30 days after delivery for a full refund, as long as the item is in its original condition and packaging. Made-to-order items and items that have been used or modified in any way may not be returned...
Where are you located?
Our office is located in Indiana, USA, so we are in the Eastern Time zone. Our products are shipped from several different warehouses across the US and Canada.
To learn more about Patio Fever, please visit our About us page.